Herana University-Community Engagement Assessment Instrument


Herana University-Community Engagement Assessment Instrument

What does the instrument do?

The instrument operationalises the concept of university engagement (also referred to as ‘service leanring’, ‘outreach’ and ‘responsiveness’, among others). It does so by reconceptualising engagement as interconnectedness.

Interconnectedness describes the relationship (in tension) of academics engaging with those outside of the university while simultaneously linking back to the university’s core functions. Interconnectedness is operationalised along two dimensions: (1) Articulation which describes the extent to which engagement activities link to the university’s strategic objectives and to external constituents and (2) the academic core which describes the extent to which engagement activities link to the university’s core functions of research and teaching and learning.

The instrument captures data by means of an online questionnaire. From the questionnaire data, an interconnectedness score is calculated for each university-community engagement activity. The score denotes whether such activities can be described as interconnected – the activity effectively manages the tension between connecting to those outside of the university and with the core functions of the university – or whether such activities are disconnected – the activity is weakly connected to external communities or weakly connected to knowledge production and transfer.

The intereconnectedness scores are presented graphically as means for identifying patterns across a university, faculty or department (see adjacent images containing actual data for Makerere University and Nelson Mandela Metropolitan University).

What is the purpose of the instrument?

The data and analysis provided by the HERANA University-Community Engagement Assessment Instrument provides the evidence required for the drafting of institutional policy that promotes and supports engagement activities that are for the benefit of society, in alignment with the institution’s strategic objectives and, at the same time, will strengthen the universities’ central role in teaching and research.